Spectrum Cable TV Frequently Asked Questions

What is Cable TV?

Spectrum Cable TV is a digital cable technology that has been especially developed to bring high quality HD picture and sound quality to residential consumers without any need for installing any antenna or dish outside the house. Spectrum TV has added more HD to robust Charter Communications cable TV lineup and given it an extra boost. With Spectrum Cable TV, you can watch news, sports, entertainment, and pretty much every channel in the world.

Do I need a separate cable box for every TV in my home?

Yes, a separate Spectrum cable box is required for every TV as having a separate box for every TV set enables you to access the entire digital library. Lack of a separate Spectrum cable box means you won’t have access to many features like pay-per-view as well as the on screen guide delivering information about shows. Although, it is possible to receive Spectrum TV channels without a cable box, but it is not the full digital library available to you.

Is a Digital TV required to get digital cable channels?

Not necessarily. What your Spectrum TV needs to be able to do is receive digital signal. Our Spectrum service comes with a digital TV box that allows your TV set to do that. You don’t need to invest in a new TV to enjoy cable channels.

What’s exactly the difference between Spectrum Digital TV and Satellite broadcast?

It should be noted that weather plays a significant role in the signal quality you get from satellite service. Bad weather including heavy rain, snow and vicious breezes have the ability to interrupt the broadcast you are watching. Spectrum Cable TV, on the other hand, is not affected by the weather. Satellite services also require you to purchase equipment from them. In contrast, Spectrum cable TV service providers own the equipment. That’s why if the equipment becomes outdated or needs replacement, you don’t need to buy all new equipment.

Spectrum High-Speed Internet Frequently Asked Questions

Dows Spectrum high-speed Internet access work with both PC and Mac?

Absolutely! It doesn’t matter what hardware or operating system you are using, Spectrum high speed internet works with both Macs (MacOS) and PCs (Windows). And if there is any issue, you can always get in touch with Spectrum customer service.

Is it possible for me to get Spectrum high-speed Internet without cable TV?

Why not? Spectrum allows you to order standalone high speed Internet service. That being said, you can save a lot of money in monthly bills by bundling Spectrum TV, internet, and voice services together. Through bundling, you become eligible to receive even better Spectrum services for your family and that too at an affordable price.

Can I watch Spectrum Cable TV while using the Internet at the same time?

It would be ridiculous if that wasn’t possible! Spectrum services are developed with convenience in mind and while they share the same line connection, they do not conflict with each other. You can use all Spectrum Cable, Internet and Voice services simultaneously without any hassle.

Is it possible for me to take calls when I am using the Spectrum Internet?

Again, it would be absolutely ridiculous if that wasn’t the case! Yes you can take calls while you use Spectrum internet at the same time. Although all of our three services use the same line, they are developed with convenience in mind and do not, in any way, interfere with each other. You can use Spectrum Cable TV, Internet and Voice service simultaneously without facing any issues.

How do I know if Spectrum high-speed Internet is available in my area?

You can use the form on the contact us page to get in touch with. We will conduct a search using our extensive database looking for your address and will find out whether spectrum can deliver you the high quality service or not. If yes, you can then select the bundle or standalone Spectrum service package that suits your needs. If you would prefer to talk to one of our customer reps, feel free to call at 1-866-978-6904 and our customer care agent will be more than happy to help you through the ordering process.

Spectrum Phone Service Frequently Asked Questions

What does getting a Spectrum voice/phone service from a cable provider mean?

Getting phone or voice service from spectrum means you would be using a new technology to make phone calls. Instead of traditional analog infrastructure, your calls will be made over digital data network. Spectrum technology has other benefits as well including keeping your original phone number and the set. You also get popular voice features which include voicemail, call waiting, call forwarding, screening and more.

What is VoIP or Voice over Internet Protocol?

Voice over Internet Protocol or more commonly known as VoIP is a modern communicational technology developed to send and receive audio and video calls over existing data networks. Although some voice services use the Internet for connecting calls, Spectrum uses a distinct network to bring you a better connection.

Are there any differences between getting a phone service from Spectrum and traditional phone service companies?

There are many differences but the main draw of spectrum voice service is that it has been developed to bring you all the features of conventional phone service at a highly affordable price point without making any compromises. Spectrum voice also brings multiple popular voice features such as voicemail, caller ID, screening, call waiting, call forwarding, and more. If you are looking to save more money you can bundle this service with cable TV and Internet.

If I buy phone service through Spectrum, will I still get value added features like voicemail, call waiting and caller ID?

Yes! When you get Spectrum Voice service, the subscription will bring you over 18 most popular phone features including call forwarding, selective call forwarding, caller ID, voicemail, speed dial, call blocking, 3-way calling, VIP ringing, readable voicemail, voice online manager and more.

Is there a way I can find special offers on Spectrum phone service in my area?

You can use the form on the contact us page to get in touch with. The site will conduct a search using our extensive database looking for your address and will find out whether Spectrum can deliver you the high quality voice service you’re looking for. If yes, you can then select Spectrum bundle or standalone service package that suits your needs. If you would prefer to talk to one of our customer reps, feel free to call at 1-866-978-6904 and our customer care agent will be more than happy to help you through the ordering process.